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Facility Frequently Asked Questions

Will the Parents I refer have to pay any fees?

-No! The Parent never pays any up-front or out-of-pocket fees even though their bill is paid on their behalf, to your facility within 3-5 business days! Their membership fee is paid out of the funds Paycare provides and simply applied to their 1-year membership!

Is there a limit to the number of times I can refer a parent to you?

-No! Your 1-year membership entitles you to refer the same parent as many times as you need to do so. There is no limit to the total number of parents to refer!

How much is the Paycare membership for my facility?

-Joining Paycare entitles facilities to receive an unlimited # of 'Pay incentives'(Past and Current) paid directly to them, on behalf of an unlimited # of parents. Even if your facility doesn't join Paycare, your parents will be helped; However, funds will go to the parent.

To join Paycare, facilities can select between:

1] Non-Membership in which 'Pay incentives' are paid directly to your parent’s/tenant's checking acct

2] Membership in which 'Pay incentives' paid directly to your facility via mail or account deposit

- Facilities are not required to pay their Paycare membership out-of-pocket so simply join for each site and begin receiving 'Pay incentives'!

Once I join, do my parents also have to be a member?

-Yes! Only Paycare Members can access Paycare 'Pay incentives'

*No Worries! We can get the parent quickly set up with no out-of-pocket fees!

We provide the parents a membership card to request future assistance!

We also inform the parent/tenant that we provide continued support for families with children up to grade 12!

Do my parents have to repay the fees?

No! While Parents must be responsible for their bill, Paycare is not a lender.  Parents simply replenish the funds back to themselves over their

 12-month membership period so they can enjoy repeat access to the funds and manage whatever amounts work for that particular family while moving forward as your customer while YOU receive your 'Pay incentive' on behalf of your parents!

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